Help for Consumers

Q: How many trades can I submit under each job title?
Q: How many requests can I submit?
Q: Do I need a written estimate or contract?
Q: If a professional submits a ballpark estimate are they required to complete the job at that price?
Q: Why does my new request not show up under “Invited Professionals”?
Q: Is my email address “SAFE”?
Q: I submitted a request why did only 2 professionals reply?
Q: Do you prescreen the professionals listed?
Q: Am I obligated to continue with a professional?
Q: What’s the catch?
Q: Do I need to decline the professionals I don’t want to use after I award a project?
Q: Can I add files to my job after I submit my request?
Q: How will I know if a professional accepts my request or sends me a message?
Q: I submitted a request, what do I do now?
Q: If I check the status of a license and find the professional is not in compliance what do I do?
Q: I want to submit a request but I don’t see the trade that I want, what can I do?
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